Real Ways to Support Someone Going Through Cancer: A Patient’s Perspective

Our TNBC supporting someone going through cancer

When someone you care about is diagnosed with cancer, it’s natural to want to help. But knowing how to support someone going through cancer can feel overwhelming. Jaime, diagnosed with triple negative breast cancer at 27, shares what helped her most. Her experience shows that supporting someone through cancer isn’t about big, dramatic gestures: it’s about small, consistent acts of kindness, patience, and understanding.

Here’s what truly made a difference from the perspective of a real patient.

From a Partner or Spouse

Jaime’s husband was by her side from the very beginning.

“He really just took charge of everything when I got sick,” she says.

He didn’t wait to be asked; he attended every appointment, sat through endless hours in waiting rooms, and helped Jaime make big medical decisions when she was overwhelmed. He also supported her emotionally and financially, quietly adjusting their plans and priorities without hesitation.

From cancelling their first wedding anniversary celebrations to putting plans like getting a puppy on hold, he adapted to the new reality without complaint. Importantly, he was attentive enough to notice when Jaime was struggling with work before she even realised it herself, encouraging her to take the time off she needed to recover.

Advice for partners:

  • Be present at appointments when possible.
  • Step in to help manage logistics without needing to be asked.
  • Watch for signs of emotional or physical exhaustion and offer support early.
  • Adapt and shift plans without resentment—it’s the shared journey that matters.

From Family and Relatives

Jaime’s family played a huge part in making her feel supported and cared for during treatment.

Her parents were incredibly hands-on, offering practical help without ever waiting to be asked. They planned fun distractions during tough weeks, helped with medication schedules, housework, and gardening, and turned up when she needed mental support, even if she hadn’t asked for it.

When it came time to shave her head during chemo, her parents didn’t just stand by. They threw a hair-shaving party complete with balloons, decorations, and laughter. Jaime’s mum even shaved her own head alongside her, making what could have been a painful moment one of empowerment and love.

Her sister got involved in fundraising events to turn a tough situation into something positive and became one of Jaime’s first calls when she needed to vent or talk through a “menty b” (mental breakdown).

“She just gets it, no judgment,” Jaime says.

Advice for family members:

  • Offer help with daily tasks like cleaning, cooking, transport, or managing medication.
  • Create moments of joy and lightness during treatment whenever you can.
  • Be proactive. Show up even if the person hasn’t explicitly asked for help.
  • Understand that emotional support can be as simple as listening without offering solutions.

From Friends and Colleagues

Friends and colleagues showed their support in ways that brightened tough days and made Jaime feel seen and cared for. Meals were dropped off without fuss, flowers and small gifts arrived to celebrate milestones, and regular check-ins via text let Jaime know she wasn’t forgotten, even when she didn’t have the energy to reply straight away.

“Sometimes a quick ‘thinking of you’ message made my day,” Jaime shares.

Importantly, she found that friends who didn’t put pressure on her to respond or make decisions made her feel most supported. Texts without expectations, simple invitations to catch up, and validating whatever she was feeling at the time all helped enormously.

At the same time, Jaime noticed that some friends pulled away after her diagnosis. After talking to others in the cancer community, she learned that this is very common. Sometimes people are triggered by their own past trauma or simply don’t know what to say. Understanding this helped her focus on the people who stayed close, without holding resentment toward those who drifted.

Advice for friends and colleagues:

  • Send low-pressure check-ins like “Thinking of you, no need to reply.”
  • Offer specific help instead of vague offers (“Can I drop a meal around for you this week?” rather than “Let me know if you need anything”).
  • Respect energy levels. Sometimes company will be welcomed, and sometimes rest will be needed.
  • Celebrate small milestones, even if it’s just a text to say “You’re amazing for getting through this week.”

Supporting someone through cancer isn’t about finding perfect words or solving their pain. It’s about showing up consistently, quietly, and kindly, and meeting them where they are.

“Being open and honest made everything easier,” Jaime says. “If I was feeling scared, I told someone. If I felt hopeless, I shared that too. And I told people if I needed advice or if I just needed them to listen.”

You don’t have to fix everything. You just have to be there.

Small gestures, practical help, and patience mean more than you might ever realise. They can really turn an overwhelming journey into one that’s filled with real love and connection.

Stage Selector

This site is tailored to meet you where you are, offering practical resources, personal stories, insights, and more—all in one easy-to-navigate space. By choosing the stage relevant to you, the information available on this site will be tailored to you.

Glossary of Key Terms

These are explanations of terms that medical professionals and others may use when discussing your TNBC.

Advanced breast cancer

A commonly used term for secondary, metastatic or stage 4 breast cancer

Adjuvant therapy/treatment

Treatment (e.g. chemotherapy) given after surgery.

Alopecia

Hair loss

Areola

The area around the nipple

Axillary dissection/clearance

The removal of some or all of the lymph nodes from the armpit to see if the breast cancer has spread beyond the breast.

Benign

Not cancerous

Biopsy

The removal of cells or tissue from the body to see if they are cancer cells

BRCA1 and BRCA2

Women with a fault, or mutation, in one of these genes have a higher than normal chance of developing breast or ovarian cancer

Breast conserving surgery

Surgery to remove breast cancer and a small area of healthy tissue around the cancer. Also known as lumpectomy.

Chemotherapy

Treatment for cancer using drugs

Clinical trials

Studies involving patients to see if a new treatment is better than an existing one

Complementary medicines

Complementary medicines are products that are used in addition to conventional medical treatments (e.g. chemotherapy and hormone therapies). Complementary medicines include vitamin and mineral supplements, such as fish oil capsules or vitamin D tablets, and herbal medicines.

Complementary therapies

Complementary therapies are practices that are used in addition to conventional medical treatments (e.g. chemotherapy and hormone therapies).Some examples of complementary therapies often used by women with breast cancer include massage, yoga, acupuncture and reflexology.

Double mastectomy

Removal of both breasts during breast cancer surgery

Ductal Carcinoma In Situ (DCIS)

Non-invasive breast cancer confined to the ducts of the breast

Early breast cancer

Breast cancer that has not spread beyond the breast or lymph nodes under the arm

Early menopause

Menopause occurring in women under 45 years of age. Early menopause is often a side effect of some common treatments for breast cancer.

Lymph nodes

Glands in the armpit and other parts of the body that filter and drain lymph fluid, trapping bacteria, cancer cells and any other particles that could be harmful to the body

Lymphoedema

A condition that sometimes develops when lymph nodes have been removed during breast cancer surgery and the lymph fluid no longer drains freely, causing swelling in the arm, hand or breast

Lumpectomy

Another name for breast conserving surgery

Mastectomy

The removal of the whole breast during breast cancer surgery

Metastatic breast cancer

Another term for secondary, advanced, or stage 4 breast cancer

Multidisciplinary Team

Often abbreviated to MDT. A team of health professionals who work together to manage a patient’s treatment and care

Neoadjuvant chemotherapy

Chemotherapy treatment given before breast cancer surgery (sometimes used to reduce the size of the tumour to make it easier for the surgeon to operate)

Oestrogen

A type of female hormone

Partial mastectomy

Another term for breast conserving surgery

PBS (Pharmaceutical Benefits Scheme)

A scheme funded by the Australian Government to subsidise the cost of certain drugs for eligible consumers

Progesterone

A type of female hormone

Radiotherapy

Treatment for cancer using X-rays that target a particular area of the body

Secondary breast cancer

Breast cancer that has spread from the breast to other, more distant parts of the body, most commonly the bones, lungs, liver and sometimes the brain. Also known as advanced, metastatic, or stage 4 breast cancer.

Sentinel node biopsy

identification and removal of the first lymph node to which the breast cancer may have spread for testing by a pathologist

Seroma

Fluid that collects in or around a scar after surgery

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